Privacy Policy
privacy Policy
Mahogany ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights when you visit mahogany.style or place an order with us.
1. Information we collect
Information you give us: your name, email address, phone number, billing and shipping address, and — to make your garment fit — your size and body measurements (such as height, bust, waist and hips), along with your order details.
Payment information: card and payment details are collected and processed directly by our payment providers (Paystack and Flutterwave). We do not store your full card number.
Information collected automatically: when you browse our site we may collect device and usage data through cookies and similar technologies (for example your IP address, browser type, pages viewed, and how you arrived at our site).
2. How we use your information
We use your information to:
process and deliver your orders, and craft made-to-measure items to your size;
communicate with you about your order, respond to enquiries, and send order/shipping updates;
process payments and prevent fraud;
improve our website, products and customer experience;
send you marketing or promotional messages where you have consented, and remind you of items left in your cart. You can opt out at any time.
3. Cookies and tracking
We use cookies and marketing/analytics tools (which may include Meta/Facebook, TikTok and Google) to run the site, understand traffic, and show relevant ads. You can control or disable cookies through your browser settings; some features may not work without them.
4. How we share your information
We do not sell your personal information. We share it only as needed with:
payment processors (Paystack, Flutterwave) to take payment;
courier and logistics partners (such as DHL) to deliver your order;
service providers who help us run our business (email, hosting, analytics), under confidentiality obligations;
authorities, where required by law.
5. Data retention
We keep your information for as long as needed to fulfil your orders, meet legal and accounting obligations, and resolve disputes.
6. Data security
We take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work to safeguard your data.
7. Your rights
You may request to access, correct, or delete your personal information, or ask us to stop sending marketing messages. To do so, email us at info@mahogany.style.
8. International customers
As we serve customers worldwide, your information may be processed in Nigeria and other countries where we or our service providers operate. By ordering from us, you consent to this.
9. Children's privacy
Our site is not intended for children under 18, and we do not knowingly collect their information.
10. Third-party links
Our site may link to other websites (such as social media). We are not responsible for their privacy practices; please review their policies.
11. Changes to this policy
We may update this policy from time to time. The version published on this page applies to your use of the site.
12. Contact us
Questions about your privacy or this policy? Email info@mahogany.style.